Shipping policy

Order Processing
All orders are processed and dispatched within 1–3 business days of purchase. You'll receive a confirmation email once your order has been dispatched, along with tracking information where available.

Delivery Times
Once dispatched, orders typically arrive within 7–14 business days, depending on your location within South Africa. Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as courier delays, public holidays, or high demand periods.

Shipping Areas
We currently ship to all areas within South Africa. Delivery times to outlying or rural areas may be slightly longer than to major metros.

Shipping Costs
[Insert your shipping fee here — e.g. "A flat rate of R99 applies to all orders" or "Free shipping on all orders over R500"]

Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your delivery every step of the way.

Delays
While we work hard to ensure timely delivery, please allow the full 7–14 day window before contacting us about a late order. If your order hasn't arrived after 14 business days, reach out to our support team and we'll investigate right away.

Questions?
If you have any questions about your shipping or order status, feel free to contact us at [insert support email] and we'll be happy to help.